Frequently Asked Questions About Our Home Care Services 

Q: What home care services does Ohana Community Care provide?
A: We offer companionship, meal preparation, light housekeeping, medication reminders, and transportation/errands—all tailored to your needs.

Q: Who are your caregivers?
A: Our caregivers are carefully selected, background-checked, and trained to provide compassionate, reliable care. Many are local community members who share our family-first values.

Q: How do I get started with Ohana?
A: Simply contact us for a free consultation. We’ll listen to your needs, answer your questions, and create a personalized care plan for your family.

Q: What areas in Northeast Florida do you serve?
A: We proudly serve families throughout Northeast Florida including Putnam County (Palatka, Interlachen, Crescent City), Alachua County (Gainesville, Newberry, High Springs), with expansion to St. Johns and Flagler Counties in Q4 2025 

Q: How do you match caregivers with clients?
A: We take time to understand your preferences and needs, then match you with a caregiver whose skills and personality are the best fit.

Q: What payment methods do you accept?
A: We accept credit cards, cash, checks, Zelle, and PayPal for your convenience.

Q: Is there a minimum number of hours required?
A: We have a 2 hour minimum but we offer flexible scheduling with no long-term contracts. Contact us to discuss your specific needs.

Q: Are you a licensed home care provider in Florida? 

A: Yes, Ohana Community Care is fully licensed, insured, and bonded to provide professional home care services throughout Northeast Florida. Our licensing ensures we meet all state requirements for quality care, while our insurance and bonding provide complete protection and peace of mind for our clients and their families. 

Q: Do you provide Senior Care Services? 

A: Absolutely! We specialize in senior care including personal care assistance, companionship, medication reminders, and support for aging in place. 

Q: What makes Ohana different from other home care companies? 

A: We're a local, therapist-owned company focused on family-centered care, transparent pricing, and supporting both our clients and caregivers with innovative technology.